Writing & Insights

Thoughts on learning design, instructional strategy, and creating effective training experiences

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March 22, 2025 AI & Technology

AI Will Build Your Training in 20 Minutes (Then You'll Spend 2 Hours Fixing It)

After 18 months using AI daily for training at Delta, here's what actually saves time vs. what wastes it. Real examples, honest numbers, no hype.

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March 20, 2025 Instructional Design

The Complete Guide to Translating Technical Features Into Effective Training

Engineers document how things work. Users need to know when and why to use them. Here's the systematic translation process based on 12+ years across tech industries.

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